Urgent safety guide

What to do when an appliance is leaking water

Water can damage flooring and create electrical hazards. Stop the source and protect people before attempting to identify a hose, seal, drain, or condensation problem.

Independent general informationUpdated July 2026
Best practiceUse the official manufacturer documentation for the exact model.

Keep away from electricity

Do not step into water to reach a plug, outlet, appliance control, or breaker. Shut off power only from a dry, safe location.

Stop the water supply

Close the appliance shutoff valve when it is safely accessible and clearly identified. If not, use the home’s main water shutoff or call emergency plumbing help.

Limit damage without moving the appliance

Use towels or a wet vacuum only after the electrical risk is controlled. Do not tilt or pull a heavy appliance across a wet floor.

Identify the timing and visible origin

Note whether the leak occurs during filling, washing, draining, dispensing, defrosting, or while idle. Photograph the first visible wet point.

Inspect only external connections

Check visible hoses, taps, sink connections, filters, door seals, and drain paths without opening panels or loosening pressurized fittings.

Do not reuse until the cause is confirmed

A small leak can return under pressure or during another cycle. Arrange service when the source is internal, unclear, or near electrical parts.

Make the next step easier

Source basis

This general guide was reviewed against official support and safety information. Your exact model manual controls.