Stop the cycle. Do not tip or pull out the dishwasher while water remains inside.
Plain-language answer
What the 5C or 5E code means
The dishwasher cannot drain correctly. Samsung groups 5C, 5E, SC, and related variants under a drain error on supported models.
This code points to a problem category. It does not prove that a specific internal part has failed.
Do these in order
Safe checks to try
- 1
Check the sink connection
If the dishwasher drains through a garbage disposer, run the disposer briefly and confirm the sink itself drains normally.
What to look for: A blocked sink connection can prevent dishwasher drainage. - 2
Inspect the visible drain hose route
Look under the sink for a kink, pinch point, or sharp bend.
What to look for: Do not disconnect the hose while water remains in the machine. - 3
Clean the accessible filter
Follow the exact owner manual to remove and rinse only the user-accessible filter.
What to look for: The filter should reinstall flat and secure. - 4
Retry the drain function once
After correcting a visible blockage, use the model-recommended cancel or drain function.
What to look for: A returning error needs service.
Stop and arrange service when
Stop if there is a leak, electrical concern, standing water near wiring, a damaged hose, a blocked internal pump, or the error returns after the visible checks.
Source provenance
Official sources
These links support the code meaning and safe first checks. Use the manual for your exact model when instructions differ.
See something unclear or incorrect?
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