Refrigerator or freezer frost buildup

Try these checks in order

Controls, access points, and normal behaviour differ by model. Stop when a step does not match your appliance or official manual.

1. 1

   Check every door and drawer

   Remove packages that prevent closure and confirm drawers, bins, and shelves are seated correctly.

   What you want: A clear result without opening the appliance or bypassing a safety system.
2. 2

   Clean and inspect the gasket

   Use mild soap and water, dry it, and look for folds, debris, tears, or a visible gap.

   What you want: A clear result without opening the appliance or bypassing a safety system.
3. 3

   Reduce warm, uncovered moisture

   Cool food before storage, cover liquids, and reduce long or frequent door openings.

   What you want: A clear result without opening the appliance or bypassing a safety system.
4. 4

   Clear blocked vents

   Keep food away from the air openings identified in the manual.

   What you want: A clear result without opening the appliance or bypassing a safety system.
5. 5

   Use only the approved defrost method

   If the manual allows a full power-off defrost, protect food and flooring and allow enough time for all hidden ice to melt naturally.

   What you want: A clear result without opening the appliance or bypassing a safety system.

If the problem remains

Record the exact model, symptom, any code, and the checks completed. Use the official manual and recall search before authorizing service.