Washing machine not filling

Try these checks in order

Exact controls and access points differ by model. Stop when a step does not match your appliance or manual.

1. 1

   Open both water taps

   Turn the hot and cold supply taps fully open, even when using a cold cycle. Some washers check both inlets.

   What you want: Water is available at both hoses.
2. 2

   Inspect inlet hoses

   Look for sharp bends, crushing, freezing, or visible damage. Replace a damaged hose instead of straightening a split or bulged area.

   What you want: Both hoses have a clear path.
3. 3

   Confirm the door or lid is closed

   Remove clothing from the latch area and close the door firmly. Do not force or bypass the lock.

   What you want: The door closes normally and the lock indicator can engage.
4. 4

   Check the selected cycle

   Cancel the cycle, wait one minute, then choose a normal cycle without Delay Start, Soak, or a special low-water option.

   What you want: A normal cycle begins without a delay setting.
5. 5

   Check household water flow

   Test a nearby faucet. Very low pressure, a closed home valve, or plumbing work can prevent filling.

   What you want: Nearby cold and hot water flow normally.

If the problem remains

Find the full model number. Open the official manual, check for a recall, and describe which checks you completed before contacting service.