Appliance Resolve
General owner-safe guideUpdated July 2026

Washing machine not spinning

The cycle ends with wet clothes, stops before spin, or the drum turns slowly.

Start hereFirst confirm that the washer can drain.

Try these checks in order

Exact controls and access points differ by model. Stop when a step does not match your appliance or manual.

  1. 1

    Check for standing water

    If water remains, use the washing machine not draining guide first. Most machines will not spin a full drum of water.

    What you want: The drum is empty or draining normally.
  2. 2

    Rebalance the load

    Separate tangled items and spread them around the drum. Remove one bulky item or add a few similar items to a single heavy piece.

    What you want: The load sits evenly around the drum.
  3. 3

    Choose the right cycle

    Delicate, Hand Wash, No Spin, and some bulky cycles use a slower final spin. Select a normal spin setting that is safe for the fabric.

    What you want: The selected cycle includes a normal spin.
  4. 4

    Close the door or lid

    Clear the latch area and close it firmly. Do not bypass the lock.

    What you want: The lock indicator engages normally.
  5. 5

    Check leveling

    Press gently on opposite top corners. If the washer rocks, adjust only the accessible leveling feet using the installation guide.

    What you want: All feet contact the floor and the cabinet does not rock.

Stop and arrange help when

  • The drum scrapes, bangs hard, or appears loose.
  • The machine moves across the floor after the load is balanced.
  • There is a burning smell or repeated breaker trip.
  • The door lock does not engage or release normally.

If the problem remains

Find the full model number. Open the official manual, check for a recall, and describe which checks you completed before contacting service.

Create diagnostic summaryFind the manualCheck recallsRepair or replace