General owner-safe guideUpdated July 2026

Washing machine not starting

The controls are blank, the Start button does nothing, or the cycle does not begin.

Start hereDo not open panels or bypass the door or lid lock.

Try these checks in order

Exact controls and access points differ by model. Stop when a step does not match your appliance or manual.

  1. 1

    Confirm power

    Press Power once. Check that the plug is fully seated and test the outlet with a small lamp only if the outlet is dry and easy to reach.

    What you want: The display or control lights turn on.
  2. 2

    Reset the controls

    Unplug the washer for one minute, then reconnect it. Use the breaker only if the plug is not safely accessible.

    What you want: The control panel restarts without an error.
  3. 3

    Close the door or lid

    Move clothing away from the latch and close it firmly. Do not slam it.

    What you want: The door sits flush and the latch area is clear.
  4. 4

    Check Control Lock and Delay Start

    Look for a lock symbol or delayed start time. Use the model manual to cancel the setting.

    What you want: No lock or delay indicator remains.
  5. 5

    Hold Start as directed

    Some models require Start to be held for two or three seconds. Follow the label beside the button.

    What you want: The door locks and the cycle begins.

Stop and arrange help when

  • The plug, cord, or outlet is hot, discolored, wet, or damaged.
  • The breaker trips again after one reset.
  • There is smoke, sparking, or a burning smell.
  • The door lock is damaged or must be forced.

If the problem remains

Find the full model number. Open the official manual, check for a recall, and describe which checks you completed before contacting service.