Washing machine door will not open

Try these checks in order

Controls, access points, and normal behaviour differ by model. Stop when a step does not match your appliance or official manual.

1. 1

   Wait for the safety delay

   After pausing or cancelling, wait several minutes for the drum to stop, water to cool, and the lock indicator to turn off.

   What you want: A clear result without opening the appliance or bypassing a safety system.
2. 2

   Check Control Lock or Child Lock

   Use the exact button combination shown on the control panel or in the manual. Do not guess by holding random buttons.

   What you want: A clear result without opening the appliance or bypassing a safety system.
3. 3

   Run Drain or Spin

   If water is visible, select a drain-only or drain-and-spin option. A front-load door normally stays locked while water remains inside.

   What you want: A clear result without opening the appliance or bypassing a safety system.
4. 4

   Restore power once

   If the display is unresponsive, use the manual-approved power-cycle method, then wait for the lock mechanism to reset.

   What you want: A clear result without opening the appliance or bypassing a safety system.
5. 5

   Use only the documented emergency release

   Some models have an owner-accessible release near the pump filter. Use it only when the exact model manual shows the location and procedure.

   What you want: A clear result without opening the appliance or bypassing a safety system.

If the problem remains

Record the exact model, symptom, any code, and the checks completed. Use the official manual and recall search before authorizing service.